Privacy Policy

Welcome to Wing Snob. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Wing Snob ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website wingsnob-meal.rest, place orders, or interact with our services in any way. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services immediately.

This Privacy Policy is designed to comply with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable federal and state regulations governing food businesses operating in the United States.

1. About Wing Snob

Wing Snob is a food service business dedicated to providing high-quality chicken wings and related menu items to our valued customers. We operate through our website wingsnob-meal.rest and may also operate physical locations. Our commitment to great food is matched by our commitment to protecting your privacy.

• Business Name: Wing Snob
• Website: wingsnob-meal.rest
• Email: [email protected]

When you use our website, place an order online, sign up for our newsletter, participate in promotions, or contact us for customer support, you trust us with your personal information. We take that responsibility seriously and handle your data with care, transparency, and respect.

2. Information We Collect

We collect several types of information in connection with your use of our services. The categories of personal information we may collect include the following:

2.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect information that personally identifies you, including:

• Full name
• Email address
• Phone number
• Billing address and delivery address
• Date of birth (where required for age verification or promotional purposes)
• Username and password (for registered account holders)
• Profile preferences and dietary notes

2.2 Payment and Transaction Information

When you make a purchase through our website or over the phone, we collect payment-related information necessary to complete the transaction. This may include:

• Credit or debit card details (processed securely through third-party payment processors; we do not store full card numbers on our servers)
• Billing address associated with the payment method
• Order history and transaction records
• Refund and dispute information

2.3 Usage and Behavioral Data

We automatically collect certain information when you visit our website, including:

• Pages visited and time spent on each page
• Links clicked and actions taken on our website
• Search queries entered on our site
• Referring URLs (the website that directed you to ours)
• Items viewed, added to cart, or ordered
• Date and time of your visit

2.4 Device and Technical Information

We collect technical information about the device you use to access our website, such as:

• IP address
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Screen resolution
• Device identifiers
• Language settings
• Cookie identifiers and similar tracking technologies

2.5 Location Information

If you use our delivery services or allow location access, we may collect:

• Delivery address you provide
• Approximate geographic location derived from your IP address
• Precise GPS location (only if you grant permission on a mobile device)

2.6 Communications and Customer Support Data

When you contact us via email, phone, or any contact form, we may collect:

• The content of your messages or inquiries
• Your contact details provided in the communication
• Records of our responses to you
• Feedback, reviews, or survey responses you submit

2.7 Marketing and Preferences Data

If you opt in to our marketing communications or loyalty programs, we may collect:

• Marketing preferences and communication opt-ins or opt-outs
• Favorite menu items and order frequency
• Responses to promotions, coupons, or discount codes
• Loyalty program membership details and points balance

2.8 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your social accounts or log in via a social media provider)
• Food delivery aggregator platforms that process orders on our behalf
• Analytics and advertising partners
• Publicly available sources

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders (online or phone orders)
• Managing your account and account preferences
• Coordinating delivery or pickup of orders
• Processing payments and issuing receipts
• Handling returns, refunds, and disputes
• Sending order confirmations and status updates

3.2 Customer Support and Communication

• Responding to your questions, comments, or complaints
• Providing technical support for our website
• Notifying you of changes to our menu, hours, or policies
• Sending important account-related notifications

3.3 Analytics and Service Improvement

• Analyzing how users interact with our website to improve performance
• Identifying popular menu items, peak ordering times, and user preferences
• Diagnosing technical issues and bugs on our website
• Conducting internal research and business planning
• Measuring the effectiveness of marketing campaigns

3.4 Marketing and Promotions

• Sending you promotional emails, special offers, and new menu announcements (with your consent or where permitted by law)
• Personalizing content and recommendations based on your order history
• Running loyalty programs and reward campaigns
• Retargeting advertisements on third-party platforms (subject to your privacy choices)

3.5 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Preventing fraudulent transactions and ensuring payment security
• Enforcing our Terms of Service and other agreements
• Responding to lawful requests from government authorities
• Protecting the rights, property, and safety of Wing Snob, our customers, and the public

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, local storage, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts.

4.1 Types of Cookies We Use

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about our cookie practices, please refer to our Cookie Policy, available on our website at wingsnob-meal.rest.

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your data with carefully selected partners and service providers in the following circumstances:

5.1 Service Providers and Business Partners

We work with third-party companies and individuals who assist us in operating our business. These service providers are contractually obligated to use your data only as directed by us and to maintain appropriate security measures. Categories of service providers include:

• Payment processors (e.g., Stripe, Square) — to securely handle financial transactions
• Delivery and logistics partners — to fulfill food delivery orders
• Email and SMS marketing platforms — to manage and send promotional communications
• Website hosting and cloud services providers — to maintain and host our digital infrastructure
• Analytics providers (e.g., Google Analytics) — to analyze website traffic and user behavior
• Customer support platforms — to manage customer service inquiries
• Online ordering platforms — third-party aggregators that display our menu and process orders

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we are required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation under federal or state law
• Protect and defend the rights or property of Wing Snob
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of our customers, employees, or the public
• Respond to subpoenas, court orders, or legal process

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

5.4 Advertising and Analytics Partners

With your consent where required, we may share data with advertising partners (such as Meta Pixel or Google Ads) to display targeted advertisements about Wing Snob on third-party platforms. You have the right to opt out of this type of sharing, as described in Section 8 (Your Privacy Rights) below.

5.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This type of data may be used for industry analysis, research, business development, or marketing purposes.

6. Data Security

The security of your personal information is of paramount importance to us. We implement a variety of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Security Measures We Employ

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols.
• Secure Payment Processing: Payment card data is processed through PCI-DSS compliant payment processors. We do not store complete credit card numbers on our servers.
• Access Controls: Access to personal data is restricted to authorized employees and service providers who need it to perform their job functions.
• Password Hashing: Account passwords are stored using secure hashing algorithms and are never stored in plain text.
• Regular Security Audits: We conduct periodic assessments of our information security practices to identify and address vulnerabilities.
• Firewalls and Intrusion Detection: Our servers are protected by firewalls and monitored for suspicious activity.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal data is no longer necessary, we will securely delete or anonymize it in accordance with our data retention schedules.

8. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We respect and honor these rights as required by applicable law.

8.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for collection, and the third parties with whom we share it.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: Although we do not sell your personal information for money, certain sharing of data with advertising partners may constitute a "sale" or "sharing" under California law. You have the right to opt out of this practice.
• Right to Limit Use of Sensitive Personal Information: You may have the right to limit the use of sensitive personal information to purposes necessary for providing services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive lower quality service or be denied goods or services as a result.

8.2 General Privacy Rights (All U.S. Residents)

In addition to any state-specific rights, all users may:

• Access and Review: Request access to the personal information we hold about you.
• Update and Correct: Request correction of inaccurate or incomplete data.
• Delete: Request deletion of your personal data, subject to legal retention requirements.
• Withdraw Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.
• Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any marketing email, or by contacting us directly.
• Data Portability: In applicable cases, receive your data in a structured, commonly used, machine-readable format.

8.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using one of the following methods:

• Email: [email protected]
• Website: wingsnob-meal.rest (via our contact form)

We will respond to verifiable consumer requests within 45 days of receipt. If we require additional time (up to an additional 45 days), we will notify you in writing. We may need to verify your identity before processing your request to protect your information and prevent fraud.

You may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we may require written authorization or a notarized power of attorney, and we may still contact you directly to verify your identity.

9. Children's Privacy

Wing Snob does not knowingly market to or solicit information from children. Our online ordering platform, account registration, and marketing programs are all directed at adults. We do not knowingly collect, store, or use personal information from individuals under 18 years of age.

If you believe that a child under the age of 18 has provided us with personal information without appropriate parental consent, please contact us immediately at [email protected]. Upon learning of such collection, we will take prompt steps to delete the information from our records.

Our practices are designed to comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent.

10. International Data Transfers

Wing Snob is a United States-based food business, and our primary data processing activities take place within the United States. Your personal information is stored and processed on servers located in the United States.

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States.

We take appropriate steps to ensure that any international transfers of personal data are handled responsibly and in accordance with applicable law. Where required, we implement appropriate contractual safeguards, such as Standard Contractual Clauses or equivalent mechanisms, to protect transferred data.

11. Third-Party Links and Services

Our website may contain links to third-party websites, online ordering platforms, social media pages, or other external services. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their practices.

We encourage you to review the privacy policies of any third-party websites you visit through links on our website. The inclusion of a link on our site does not imply endorsement or approval of the linked site's privacy practices.

If you connect a third-party social media account to our services (for example, to log in or share content), that social media platform may collect information about your interactions with our website. Please review the privacy settings and policy of the respective social media platform for more information.

12. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. As there is currently no uniform standard for recognizing and responding to DNT signals, our website does not respond to browser DNT signals at this time.

However, you can manage your tracking preferences through our cookie consent tool, your browser settings, and by opting out of advertising tracking through industry opt-out programs such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

13. Marketing Communications

With your consent, we may send you promotional emails, SMS messages, or push notifications about new menu items, seasonal specials, discounts, and loyalty program updates.

• Email Marketing: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us at [email protected].
• SMS Marketing: If you opt in to SMS promotions, you may opt out by replying "STOP" to any marketing text message. Standard message and data rates may apply.
• Push Notifications: You can disable push notifications through your device or browser settings.

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders, account activity, and important service updates, as these are necessary for providing our services.

14. California Shine the Light Law

Under California Civil Code Section 1798.83, California residents may request and obtain a list of the categories of personal information disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties.

To make such a request, please contact us at [email protected] with the subject line "California Shine the Light Request." We will respond to your request within 30 days.

15. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us directly first so we can attempt to resolve your concern:

• Email: [email protected]
• Website: wingsnob-meal.rest

We will acknowledge your complaint within 5 business days and aim to provide a full response within 30 calendar days.

15.1 California Residents — California Attorney General

California residents who believe their CCPA/CPRA rights have been violated may file a complaint with the California Privacy Protection Agency (CPPA) or the California Office of the Attorney General:

• California Privacy Protection Agency (CPPA): cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy/ccpa

15.2 Federal Complaints — FTC

If you believe your consumer privacy rights have been violated under federal law, you may file a complaint with the Federal Trade Commission (FTC):

• FTC Complaint Center: reportfraud.ftc.gov
• FTC Website: www.ftc.gov

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technology. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on our website at wingsnob-meal.rest with a revised "Last Updated" date
• Sending an email notification to registered account holders
• Displaying a prominent notice on our website homepage

Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team:

This Privacy Policy was last reviewed and updated on May 16, 2026. Wing Snob is committed to maintaining transparency in how we collect, use, and protect your personal information. Thank you for trusting us with your data and for choosing Wing Snob.